Main software for Cruzr Robot. This Content Management System enables Cruzr to connect to the cloud, provide account management, assign robots to skills, create and allocate menus, manage integrations and content.
(Add Skills)
Smart Hotel Receptionist with Cruzr robot
This is an example of a hotel front desk voicebot integrated in Cruzr robot. Customers can be identified with their key card. Once logged in, they can order services (book a table at the restaurant, proceed to the checkout...) and get information about all the services proposed by the hotel.
Pre-book a Hotel room with Cruzr Robot
This is an example of a voicebot dedicated to the hotel pre-booking, integrated in Cruzr robot. By using only voice commands (or the tablet at any step), you can pre-book a hotel room by selecting a city, a type of hotel, a type of room, the number of people... You can change your search term at any steps of the bot and get a recap by email.
Pepper the robot starts work at sushi restaurant
“Pepper’s roll-out is part of a larger vision to transform HSBC’s branch banking experience, we like to call it the ‘Branch of the Future,’ by providing a host of consumer-facing upgrades that will take the franchise in an exciting new direction.”
By asking initial questions, Pepper can help determine a customer’s needs, relay that information to bank staff and save time for everyone involved.
Dancing robot café opens in Tokyo
Pepper Parlor, based at the Tokyu Plaza Shibuya, offers an original menu designed by former New York chef Fumio Yonezawa, including sweet and savoury waffles made with five different types of dough. The café also houses a small shop selling food, accessories and apparel and – most notably – is staffed by robots.
10 Pepper robots work at the café, taking food and drink orders and interacting with customers, including taking photos with them..
Pepper Robot and HSBC® Bank
“Pepper’s roll-out is part of a larger vision to transform HSBC’s branch banking experience, we like to call it the ‘Branch of the Future,’ by providing a host of consumer-facing upgrades that will take the franchise in an exciting new direction.”
By asking initial questions, Pepper can help determine a customer’s needs, relay that information to bank staff and save time for everyone involved.
Mizuho Introduces SoftBank’s Pepper Robot to Tokyo Bank Branch
Mizuho Financial Group Inc. introduced SoftBank Group Corp.’s Pepper robot to its flagship branch in central Tokyo.
The 121-centimeter (48-inch) humanoid will entertain customers with games and multimedia and provide basic information on products. The bank plans to add its robot employee to five Tokyo branches by the end of the year.
Coronavirus: Belgium hospital employs robot to protect against COVID-19
As patients arrive at Antwerp University Hospital (UZA) they are given a QR code to scan into the robot, which immediately checks whether they are wearing masks as required. If their mask is not properly covering their mouth and nose, the robot prompts them to correct that.
The robot also takes patients’ temperatures to screen them for fever. If that temperature is within range, mask-wearing patients get a green light to head to their appointment.
"The safety is the first priority, but on the other hand you don't want patients to wait," explains Michaël Vanmechelen, manager of UZA.
Cruzr robot being used to control coronavirus in Wuhan
The AI robots have been installed in healthcare settings as well as commercial environment as people get back to work.
A fleet of Cruzr robots are now on their way to assist medical institutions in Japan dealing with the Covid-19 pandemic.
These intelligent humanoid robots are expected to help take visitors’ temperatures as well as offer videoconferencing and reception support services in a bid to prevent infection and reduce burden on medical staff.
Cruzr robot at Kunming Changshui International Airport
If you visit Kunming Changshui International Airport recently, you will receive service from special staff members—twenty Cruzr robots.
These androids can talk, move and conduct close interactions with passengers, stealing the limelight at the airport.
You may find them in business centers, security check areas for domestic and international flights, and other places. They can help tourists to check flights information, and provide them with the enquiry, guidance and publicity services.
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Pepper Robot supporting DEWA
Supporting Dubai governative society’s DEWA (Dubai Electricity and Water Authority) in enhancing customer happiness through innovation.
Softec / YAS Digital Media aim at going beyond the standard customer journey, offering to prospects and customers a unique experience, simultaneously digital and physical. The strategic role is played by Pepper, the first humanoid robot: with his empathy and humanity, he is able to build a distinctive relation with the people around him and the surrounding space.
Placed as digical touchpoint into a number of stores, he is not just a digital service provider, but also puts people at their ease in order to increase the excellence of services, making Dubai the smartest and happiest city in the world.
Pepper, Interactive Digital Representative
Support E.C.S.S.R, the Emirates Centre for Strategic Studies and Research based in Abu Dhabi, to improve the visitor experience at the centre and collect prompt feedback from guests. This was the challenge accepted by Softec and Yas Digital Media, a joint venture of Fullsix Group located in the Middle East.
As an Interactive Digital Representative, through empathy and humanity, Pepper played a strategic role in building a distinctive relationship both with the audience and with the environment that surrounds it. After joining the organisation at the end of 2018, Pepper welcomes visitors, sends e-mails and collects feedbacks during the exhibitions and conferences held in Abu Dhabi and in nearby locations.
Robots to be used in UK care homes to help reduce loneliness
The trial, in the UK and Japan, found that older adults in care homes who interacted with the robots for up to 18 hours across two weeks had a significant improvement in their mental health
The wheeled robots, called “Pepper”, move independently and gesture with robotic arms and hands and are designed to be “culturally competent”, which means that after some initial programming they learn about the interests and backgrounds of care home residents. This allows them to initiate rudimentary conversations, play residents’ favourite music, teach them languages, and offer practical help including medicine reminders.
Cruzr teams up with Thai Mobile retailer giant Jaymart to promote Thailand's Industy 4.0 and AI
In a move with epoch-making significance in terms of the transformation of the traditional retail store model,nearly 1000-strong squadron of Cruzr robots is expected to be a major disruptor to the traditional retail model and revamp what shopping means for the country's consumers.
The deployment of the Cruzr robots is expected to help Jaymart reduce costs, enhance efficiency and improve the customer experience as the retailer transitions to a new retail model based on consumer experience, offline points of sale and data management
The Costa Diadema has welcomed aboard Pepper, a humanoid robot programmed to interact with the ship’s guests.
“Our goal is to amaze people who choose to spend their holidays with us, and to go beyond their expectations and offer something unforgettable,” said Neil Palomba, president of Costa Cruises.
The robots also inform guests about the ship and its services, including restaurants and excursions. And, Pepper offers guidance about port calls on the ship’s Mediterranean itinerary.
Costa Cruises is bringing five of the latest generation of Pepper robots on board the flagship of the fleet, to entertain guests during their vacations.